General
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Can I customize the coffees I receive?
For personal and gift subscriptions, you have the ability to indicate your roast preference (light to dark) and we’ll send coffees to suit your taste. Some products, like our gift boxes, are intentionally designed to contain a range of roast profiles and origins and cannot be customized at this ... -
Do you sell coffee grinders or other coffee gear?
The short answer: no. Our mission is to provide the very freshest, highest quality artisan coffee, and all of our energy as a company goes toward that mission. There are plenty of places to get great coffee gear online, from Amazon to specific suppliers. For grinders, arguably the most important ... -
We hand pick coffee from our top-rated roasters every month. We ship the beans to you or your lucky gift recipient in a handsome Bean Box. You / they brew and enjoy delicious coffee with each unique roast.
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To apply a promo code: 1. Add the items you'd like to purchase to your cart 2. When finished shopping, proceed to checkout 3. Within the Gift Certificates & Promotional Codes section of checkout type in the code you'd like to apply to your order and hit "Apply" Your code should be successfu...
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How much coffee is in a Bean Box?
Each Bean Box Sampler Box includes four 1.8 ounce bags of whole bean coffee (i.e. 7.2 total oz.). This makes approximately 16 cups of coffee depending on your brewing method and strength preferences. Not surprisingly, our 12 ounce bags contain twelve ounces of coffee. The World Coffee Tour contai... -
If you have questions about your order or equipment within the first 30 days of placing your order, feel free to contact us directly (delight@beanbox.com). After 30 days, if you have questions about your equipment, please call +1-855-662-2200 or email info.us@moccamaster.com.
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We’re on a mission to bring you better mornings. Bean Box curates the best specialty coffees from the nation’s top independent roasters so you enjoy the very best morning cup. We partners with 50+ award-winning roasters across the country.
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When will I receive my first Bean Box shipment?
Once you choose your Bean Box gift or subscription plan, you will find your estimated arrival date both within checkout, and within your emailed receipt. We ship with USPS First Class, Priority Mail, and FedEx for some boxes. Many of our 12 oz bags are available to ship right away to be received ... -
Will Bean Box remain open during the COVID-19 crisis?
Bean Box will continue to operate as an "Essential Business Service", as defined by the state ("coffee production facilities"). Stay home, stay safe, and stay caffeinated! For more information on how we're responding to the COVID-19 crisis, see here.