General

  • Can I customize the coffees I receive?

    Yes! You have a few ways to customize your coffee experience. When starting a subscription, you can select your roast preference (light to dark), and we’ll tailor selections to match your taste. Once your subscription is active, you can also use the “Choose Coffee” option in your account’s Coff...

  • Do you sell coffee grinders or other coffee gear?

    Yes! Checkout out our newest selection of coffee equipment, here. Grinders are arguably the most important piece of equipment for any brewing method, and the Moccamaster Burr Grinder is a step above the rest. If you'd like specific recommendations for your set up, we'd be more than happy to chat ...

  • How does Bean Box work?

    We hand pick coffee from our top-rated roasters every month. We ship the beans to you or your lucky gift recipient in a handsome Bean Box. You / they brew and enjoy delicious coffee with each unique roast.

  • How do I apply a promo code?

    To apply a promo code: 1. Add the items you'd like to purchase to your cart 2. When finished shopping, proceed to checkout 3. Within the Gift Certificates & Promotional Codes section of checkout type in the code you'd like to apply to your order and hit "Apply" Your code should be successfu...

  • Moccamaster Products

    If you have questions about your order or equipment within the first 30 days of placing your order, feel free to contact us directly (delight@beanbox.com). After 30 days, if you have questions about your equipment, please call +1-855-662-2200 or email info.us@moccamaster.com.

  • What does Bean Box do?

    We’re on a mission to bring you better mornings. Bean Box curates the best specialty coffees from the nation’s top independent roasters so you enjoy the very best morning cup. We partners with 50+ award-winning roasters across the country.

  • When will I receive my first Bean Box shipment?

    Once you choose your Bean Box gift or subscription plan, you’ll see an estimated delivery date at checkout and in your order confirmation email. All orders ship via USPS (including USPS Priority), and delivery timelines will vary depending on your location and the specific coffee selected. Some ...