Absolutely not! If a coffee misses the mark, reach out to us at delight@beanbox.com and we'll make it right — whether that's a replacement bag or account credit, we've got you covered.
Pro tip for subscribers: You don't have to wait until after delivery to swap something out! You'll receive an email every Friday before your shipment with the option to Change Coffee in your coffee plan — so you can make a switch before it ever ships.
You can also rate any coffee "Not For Me" in your account (via Coffee History or Manage Coffee Plan) and we'll factor that into future selections!
Apr 15, 2026